We asked our Hiring Managers the type of interview in which applicants will appear less prepared. The results:
- in a telephone interview - 70%
- in the face-to-face interview - 20%
- in the final interview - approx. 10%
The are plenty of benefits to telephone interviews!
For the employer: they include the ability to assess your skills and to act fast.
For the applicant: no travel arrangements are required, there is no need to take a day off, and no last minute panicking when you cannot find the right office!
Despite these obvious advantages, most applicants let themselves and their potential future employer down though the lack of preparation.
Telephone interviews are notoriously more difficult than a face-to-face interview:
- you cannot assess the body language of your interviewer
- the hand-shake that you master so well is no longer useful
- the network connection might not be your friend that day
- there is a time constraint (usually telephone interviews will be only 30min)
So why do you think you can afford to put any less effort into telephone interviews than you do into the face-to-face meetings!?! There should be no excuse for making mistakes at this stage.
Luckily, there are a number of steps you can take to increase your chances of success during telephone interviews, some are more apparent than others but all are worth knowing.
Your aim should be to give the interviewer enough information to answer their questions and persuade them that you are worth interviewing face-to-face. So make sure you take the telephone interview seriously!
What are the next steps? Follow up with a short e-mail to thank your interviewer for their time and reiterate why you would be the right candidate for them. Even if you discover at this stage of the process that this is not the right role for you, still thank them. You never know when the right role will become available within this same company.
Good luck with the preparation!